elaya hotel vienna city center

The location was perfect very close to main sites. The staff were incredibly friendly and helpful. Breakfast was very good, had chocolate on Easter Sunday felt special.

They were kind enough to upgrade us which was a very pleasant surprise, we absolutely loved the Deluxe Double Room. It was surprisingly spacious and had great amenities (a sleeping kit, slippers, bathroom amenities), a Nespresso machine, and a refrigerator in the room. Our room was clean and comfortable and had everything we needed. The staff were also kind, and the tea in the lobby is a thoughtful touch. The location is also very walkable and we had no problems with street noise.

Wonderful stay, the hotel is very well located just a few meters from the central square (less than a 2-minute walk), where you’ll find the cathedral and the metro station. Everything was impeccably clean, the friendliness of all the staff was excellent, the breakfast was very good with great eggs, cappuccino, variety, and quality. At the end of the day, they always had cookies, tea, and coffee available for guests, which is a quality extra above the average. I highly recommend it, 5 stars. If I return to Vienna, I will definitely stay at this hotel again.

The hotel was perfectly situated within walking distance to EVERYTHING. Shops, restaurants, metro stations, museums etc., all easily reached by foot or metro. The area felt safe, even at night. We were upgraded to a room with a balcony upon asking and want to say a huge thank you to the amazing receptionist, Franck, for making our stay even better. The room was clean and had everything you'd need (toiletries, hairdryer, slippers, eye mask, earplugs and even a little bottle of pillow spray).

We were warmly welcomed and even got a free upgrade to a deluxe room by a very kind staff member. The room was clean, spacious, and cozy, with a Nespresso machine and a smart TV with Netflix—great for relaxing after a day out. The bathroom layout offered nice privacy, which is ideal when traveling with someone. The location was perfect—right in the center and close to everything. Breakfast was limited in variety but very tasty and fresh.